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Whether you have a question about features, pricing, compliance, or need a custom demo, our finance-literate team is ready to help you scale.
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We’ll get back to you shortly, usually within 5 to 6 hours.
Help
Direct Access to Our Support and Engineering Teams.
Building a modern financial stack requires reliable infrastructure and fast support. Whether debugging or reconciling payroll, we’re here to help.
Germany
Potsdamer Platz 1, 8th Floor 10785 Berlin, Germany
EU-Central
Office - 5
NY, US
350 Fifth Avenue, Suite 4200 New York, NY 10118
EMEA
Office - 2
San Francisco, US
101 California Street, Suite 2700 San Francisco, CA 94111
US-West
Office - 4
Singapore
1 Raffles Place, Tower 2, Level 15 Singapore 048616
APAC
Office - 3
London, UK
210 Bishopsgate, 2nd Floor London, EC2M 4NR United Kingdom
HQ
Office - 1
Community & Best Practices
Connect with 2,000+ finance pros sharing tips and templates.
Join Slack Community
Community & Best Practices
Connect with 2,000+ finance pros sharing tips and templates.
Join Slack Community
Technical & Billing Support
Need help with API or payroll? Specialists respond within two hours.
Submit a Ticket
Technical & Billing Support
Need help with API or payroll? Specialists respond within two hours.
Submit a Ticket
Platform Health & Uptime
Monitor API latency, payroll status, and uptime metrics with 99.99% SLA.
Check Status
Platform Health & Uptime
Monitor API latency, payroll status, and uptime metrics with 99.99% SLA.
Check Status
Partnership Inquiries
Need custom compliance, onboarding, or pricing? Contact our team.
Email Our Team
Partnership Inquiries
Need custom compliance, onboarding, or pricing? Contact our team.
Email Our Team
FAQ
Got Questions? We’ve Got Answers!
Everything you need to know about security, integrations, and getting started with our platform.
All data is encrypted in transit and at rest with bank-grade AES-256. We’re SOC2 Type II certified and run continuous security monitoring.
Yes. Payflow offers native, two-way sync with major accounting platforms like QuickBooks Online, Xero, and NetSuite. This ensures your payroll, expenses, and invoices automatically update your general ledger without any manual CSV exports.
Most teams are fully operational in under 24 hours. Our guided onboarding process connects your bank accounts and accounting software in minutes. For complex setups, our support team is available to assist with custom configurations and data mapping.
Absolutely. Payflow is built to scale with you. We offer a "Launch" plan specifically designed for early-stage teams to establish clean financial hygiene, automate basic payroll, and track runway from day one, without the steep learning curve of legacy enterprise tools.
Yes. Payflow automatically handles multi-state tax calculations and filings for US-based teams. For distributed teams, we support seamless contractor payments in 50+ countries, managing currency conversion and local compliance requirements automatically.
You can define custom, rule-based approval chains tailored to your company. For example, you can set the system to auto-approve expenses under $500, while automatically routing any transaction over $5,000 to the CFO for manual review. All actions are logged in a secure, immutable audit trail.
Yes. Enterprise customers are assigned a dedicated Customer Success Manager (CSM) and receive priority support via a dedicated Slack channel or direct phone line. This is backed by a 99.99% uptime SLA and quarterly business reviews.
Yes. We provide secure, templated CSV uploaders for easy historical data migration. For larger datasets or complex historical records, our onboarding specialists will personally assist you in mapping and importing your data to ensure a seamless transition.
You can upgrade or downgrade your plan at any time directly from your account settings. If you upgrade, the new rate is prorated for the remainder of your current billing cycle. If you downgrade, the new rate takes effect at the start of your next billing cycle. No long-term contracts required.
FAQ
Got Questions? We’ve Got Answers!
Everything you need to know about security, integrations, and getting started with our platform.
All data is encrypted in transit and at rest with bank-grade AES-256. We’re SOC2 Type II certified and run continuous security monitoring.
Yes. Payflow offers native, two-way sync with major accounting platforms like QuickBooks Online, Xero, and NetSuite. This ensures your payroll, expenses, and invoices automatically update your general ledger without any manual CSV exports.
Most teams are fully operational in under 24 hours. Our guided onboarding process connects your bank accounts and accounting software in minutes. For complex setups, our support team is available to assist with custom configurations and data mapping.
Absolutely. Payflow is built to scale with you. We offer a "Launch" plan specifically designed for early-stage teams to establish clean financial hygiene, automate basic payroll, and track runway from day one, without the steep learning curve of legacy enterprise tools.
Yes. Payflow automatically handles multi-state tax calculations and filings for US-based teams. For distributed teams, we support seamless contractor payments in 50+ countries, managing currency conversion and local compliance requirements automatically.
You can define custom, rule-based approval chains tailored to your company. For example, you can set the system to auto-approve expenses under $500, while automatically routing any transaction over $5,000 to the CFO for manual review. All actions are logged in a secure, immutable audit trail.
Yes. Enterprise customers are assigned a dedicated Customer Success Manager (CSM) and receive priority support via a dedicated Slack channel or direct phone line. This is backed by a 99.99% uptime SLA and quarterly business reviews.
Yes. We provide secure, templated CSV uploaders for easy historical data migration. For larger datasets or complex historical records, our onboarding specialists will personally assist you in mapping and importing your data to ensure a seamless transition.
You can upgrade or downgrade your plan at any time directly from your account settings. If you upgrade, the new rate is prorated for the remainder of your current billing cycle. If you downgrade, the new rate takes effect at the start of your next billing cycle. No long-term contracts required.
FAQ
Got Questions? We’ve Got Answers!
Everything you need to know about security, integrations, and getting started with our platform.
All data is encrypted in transit and at rest with bank-grade AES-256. We’re SOC2 Type II certified and run continuous security monitoring.
Yes. Payflow offers native, two-way sync with major accounting platforms like QuickBooks Online, Xero, and NetSuite. This ensures your payroll, expenses, and invoices automatically update your general ledger without any manual CSV exports.
Most teams are fully operational in under 24 hours. Our guided onboarding process connects your bank accounts and accounting software in minutes. For complex setups, our support team is available to assist with custom configurations and data mapping.
Absolutely. Payflow is built to scale with you. We offer a "Launch" plan specifically designed for early-stage teams to establish clean financial hygiene, automate basic payroll, and track runway from day one, without the steep learning curve of legacy enterprise tools.
Yes. Payflow automatically handles multi-state tax calculations and filings for US-based teams. For distributed teams, we support seamless contractor payments in 50+ countries, managing currency conversion and local compliance requirements automatically.
You can define custom, rule-based approval chains tailored to your company. For example, you can set the system to auto-approve expenses under $500, while automatically routing any transaction over $5,000 to the CFO for manual review. All actions are logged in a secure, immutable audit trail.
Yes. Enterprise customers are assigned a dedicated Customer Success Manager (CSM) and receive priority support via a dedicated Slack channel or direct phone line. This is backed by a 99.99% uptime SLA and quarterly business reviews.
Yes. We provide secure, templated CSV uploaders for easy historical data migration. For larger datasets or complex historical records, our onboarding specialists will personally assist you in mapping and importing your data to ensure a seamless transition.
You can upgrade or downgrade your plan at any time directly from your account settings. If you upgrade, the new rate is prorated for the remainder of your current billing cycle. If you downgrade, the new rate takes effect at the start of your next billing cycle. No long-term contracts required.